About Us


HelpMyCloud is a cloud-based ticketing platform to provide flexible SAP SuccessFactors support via multiple models; subscription, pre-paid buckets, and full AMS (Level 1 and Level 2) support. For more information about the company please visit our About Us page.


The HelpMyCloud platform was established in 2014 to help meet the market demand of having alternative support options for SuccessFactors clients.

HelpMyCloud is owned and operated by Veritas Prime LLC, an SAP SuccessFactors Gold Partner. All support resources have been independently verified by Veritas Prime for appropriate experience level, skill set and qualifications. Each resource maintains a SuccessFactors Certifications for the modules they are certified to support.

For additional information on HelpMyCloud please contact us via chat, phone or contact form.